Curbside Pickup Service
While Library buildings are closed you can pick up your Library items at one of our curbside pickup service locations. Schedule a no-contact pickup using the myLIBRO app or by phone. You may pick up items by car or on foot.
Sept. 18 appointments rescheduled
Due to poor air quality from statewide wildfires, the Library is unable to provide Curbside Service on Sept. 18. Those appointments will be rescheduled for pickup at the same time and location on Friday, Sept. 25. Patrons who had a rescheduled appointment on Sept. 18 are also welcome to pick up their holds during regular curbside hours starting Saturday, Sept. 19, air quality permitting. If this date does not work for you, please reschedule using the myLibro app or call us at 206-386-4190.
Please use either line for appointments and let staff know that you have a rescheduled appointment.
Curbside Pickup Service Locations
Place New Holds
You can place up to 25 holds at a time on your account from our online catalog. Once you receive an email notification that your holds are ready to be picked up, you can schedule a time to pick your holds up at the branch listed in the email by following the pickup instructions below. If you have more than 25 holds, you will not lose any of your existing holds, however you will not be able to place additional holds until your total number of holds is below 25. When you place a hold, you will need to select one of the seven curbside locations.
If you placed a hold at a non-curbside location before the Library closed in March, we will send you an email with information about where you can pick up your hold and how to request a different location if you prefer.
Please remember to cancel holds you no longer need and be aware that appointments may not be available in the next few days: look further out for availability.
Schedule a Pickup
Download the myLIBRO app for iOS (requires iOS 11 and up) or Android (requires Android 4.2 and up) to manage your curbside service pickups. To schedule a pickup without using the app, please call 206-386-4636.
- Install the app, select ‘ Create an Account’
- Choose The Seattle Public Library
- Enter your name, your Library card number and PIN
- Tap ‘ Schedule Pickup’ and choose a location, date and time (you can reschedule if needed from the 'Schedule Pickup' - tap 'Reschedule' on the ‘My Schedules’ screen).
- When you are on your way, please tap the ‘ I’m on My Way’ button by selecting the scheduled pickup on the ‘My Schedules’ screen.
You can also pick up your holds without scheduling in advance. After you receive a notice that your hold is ready for pickup, come to the branch listed during open hours and wait in the walk-up line. Please have your Library card or valid ID ready. Due to very high volumes, wait times can be 30 minutes or longer if you come to pick up holds without scheduling in advance.
Pick Up Your Holds
After you schedule a pickup, we will check out your holds for you before you arrive to pick them up. If you drive, find a place to park and follow signs to a table or cart where you’ll pick up your items. If you arrive on foot or on bike, follow those same signs to pick up your items.
You can return your Library items in the bin marked Returns or place them in the book return. Please contact us at 206-386-4190 if you would like to request an ADA accommodation for pickups or returns.
Please wear a mask and practice physical distancing when you come to pick up your items. If you have symptoms consistent with COVID-19 or have had close contact with someone who has tested positive, please do not use curbside service.
Common Questions about our Curbside Service
What are the safety precautions the Library is taking to prevent the spread of COVID-19 while providing curbside service?
Our curbside operations adhere to the Governor's Phase 2 requirements for libraries, as well as recommendations from the Centers for Disease Control and Prevention, Public Health – Seattle & King County, and the REALM project.
Our Curbside Library services are designed to ensure a completely contactless checkout process and at least 6 feet of social distancing between staff and patrons at all times. All waiting and service areas are entirely outdoors. Library staff are required to wear a mask and gloves at all times when handling materials. Patrons are also asked to wear a mask when using curbside services.
We quarantine all returned Library materials for at least 72 hours and patrons do not have access to materials for at least five days from their return due to staff processing, shelving and retrieval times. The decision to quarantine materials was based on reputable studies showing the virus is absent on the vast majority of library materials after three days. Rare, trace amounts of the virus have been found up to five days in specific conditions and cases.
When preparing materials for checkout, Library staff follow strict safety protocols to minimize the likelihood of introducing the virus to materials that will be checked out to patrons. Staff go through a daily health screening process before entering the building to work, and they are trained in best hygiene practices to ensure they are using masks and gloves properly.
Why is the Library reducing its holds limit to 25 items?
We are temporarily reducing the holds limit to keep operations running smoothly – and our patrons and staff safe – as we work through a large backlog of requests while working in a limited curbside environment. We hope to increase this limit again soon, once we are able to handle the volume safely. For institutions with Library cards – such as schools, preschools and daycares – hold limits will not change, in order to better support students, teachers and parents during the school year.
If I signed up for a new e-card during the Library’s closure can I place holds on new materials?
Yes. If you registered for a new Library account during our closure, you can use this account to place holds on physical materials.
How can I get assistance with placing holds?
Call our Quick Information department at 206-386-4636 or contact us at www.spl.org/Ask to request assistance with placing holds.
If I had holds that were paused, are they still paused?
For all paused holds that were scheduled to reactivate while we were closed, we extended the reactivation date to September 15. Learn more about pausing holds.
Why are some branches selected for Curbside Pickup Service while others are not?
In selecting locations for Curbside Pickup Service, we were sure to open a curbside library in each region of the city that is accessible by car, bus or on foot. Not every Library branch is a curbside branch due to safety concerns and staffing. Some branches are not large enough to safely allow staff to co-work at this time of required social distancing; others are not well-configured to do the work that needs to occur to make Curbside Pickup Service a reality. The Library continues to evaluate how and where an expansion of Curbside Pickup Service could occur.