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Library News Release

Release Date: 11/01/2002

The Seattle Public Library urges patrons to switch to email notification service

In an effort to help reduce operating expenses, The Seattle Public Library is launching campaign urging patrons to choose email as their preferred method of receiving Library notices.


November has been designated as "Email sign-up month." The goal is to double the number of patrons who choose email to receive Library information about reserved materials and overdue items.


Currently, Library patrons have three choices for receiving notices about their Library accounts: Email, TeleCirc (automated phone messages) and paper notices.


Megan Taylor, manager of the Borrower Services Department said more than 21,000 patrons still receive paper notices to tell them about materials ready for pick up, fines and other information.


Nearly 300,000 patrons are signed up for TeleCirc, a system that provides Library information through an automated telephone system.


"We want to convert these people to email notification as well, because if TeleCirc calls and the line is busy, there is no answer, or the phone number is not working, we send them paper notices," Taylor said. "This makes up a fair amount of our mailed notices." The Library estimates nearly 300,000 paper notices are mailed out annually.


Since offering email notification, 54,709 patrons have signed up for the service.


"There are many advantages to email notification," Taylor said. "Not only does it save taxpayers money and conserve paper, people get information about reserved items that are in the day they are available. With paper notices, it can take several days. They also can also receive the email notices from their home or work."


To sign up for email notification, visit your local branch or call Borrower Services at 206-386-4190. Have your Library Card handy if you visit or call the Library. You may also switch to email service by emailing the Library with information about your current email address. Be sure to include your Library Card number in your email.


"If you are checking out books, or signing up for a Library Card, please ask the Library staff member to switch you to email notification," Taylor urged.


More information is available at www.spl.org by selecting "Library Card."

For more information contact:

Andra Addison, communications director

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