The Seattle Public Library is committed to providing an environment that supports the information needs of all members of the community. We endeavor through our service, outreach, and collections to reflect and honor diverse perspectives, learning styles, and ways of knowing. Library staff will make good faith efforts to accommodate reasonable requests for assistance in accessing and making use of Library resources, materials and services.
Accessibility - Facilities
- All Library locations, restrooms and meeting rooms are wheelchair-accessible
- One or more wheelchair-accessible workstations at each branch
- Designated parking at all 27 locations for patrons with impaired mobility
- Automatic doors for patrons with impaired mobility
- Elevator access to all levels, with oral cues at each floor
- Public telephone for patrons with impaired mobility and/or hearing impairment; TTY-enabled phones on Levels 1 and 3 at the Central Library
Accessibility - Services
- General Library orientation
- Retrieval of items on hold and delivery to patron's branch of choice
- Real-time retrieval of print materials for patrons with limited mobility
- Renewals online or by phone
Retrieving Library Materials
Library staff members are available to retrieve materials for patrons who need assistance and will make every effort to do so immediately. However, patrons may need to provide advance notice if they are asking staff to retrieve a great number of items. In addition, if the Library is busy and/or there is only one staff member available at the service desk, staff may ask the patron to come back later to pick up the material.
Patrons also may use the online catalog to request materials and have them delivered to any Library service desk for pick up, or, if appropriate, delivered in electronic form.
The Seattle Public Library welcomes patrons who benefit from having a service animal accompany them. A service animal is defined as "an animal that is trained for the purpose of assisting or accommodating a person's sensory, mental, or physical disability." Service animals must follow Library Rules of Conduct. More information can be found in the Library's Service Animal Policy.
If you would like an orientation or have other questions about Library services and access, please contact the Library Equal Access Program (LEAP) at (206) 615-1380 (V/TTY) or firstname.lastname@example.org.