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January 20, 2018

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Libraries for All : Improve computer and online services

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Service interruption in the Library's Online Catalog - Jan. 21

Between 2 a.m. and 6 a.m. on Sunday, Jan. 21, our Bibliocommons catalog will be unavailable for up to two hours for system maintenance. During that time, please use our classic catalog.

Improve computer and online services

Library patron using a computer

 

Technology = Opportunity

 

We promised to improve computer and online services.

 

2016 Accomplishments:

  

  • Offered 300+ technology classes to teach patrons how to use email, the internet, etc. 
  • Replaced 123 levy-funded public computers
  • Installed cable in meeting rooms at four branches with widescreen TVs and added widescreen TV and sound equipment at High Point Branch 
  • Piloted in-building checkout of tablets and laptops in Rainier Beach, High Point, University and International District/Chinatown branches
  • Kicked off website redesign project and completed first phase of work


2016 Levy Spending: $1.2 million

 

Leveraging Levy Investments:

  • Increased number of mobile hotspots to 775 to allow patrons to "borrow" the internet - with funds from cable franchise fees and The Seattle Public Library Foundation

 

Libraries for All : Investing in Experiences
Technology equals Opportunity. "It is a wonderful program, I only wish I could use it longer. I am disabled and homebound. It is so very helpful to my health and home life. Thank you so much." – HotSpot patron survey